Originally Posted by
danielonn
I understand when you purchased your tickets before the new policies Southwest is obligated to follow the old policies or you are entitled to a full refund back to the original form of payment since you did not agree to be grandfathered in to the new terms.
So does calling SW to cancel a legacy WGA ticket result in full refund to original payment (if paid with a CC) if you demand it and not a credit? They sure are not showing that option online.