Originally Posted by
lovetotravelcheap
UPDATE: I just received a letter back from AESA where they are agreeing that Iberia is liable for the downgrade in cabin under EU261. Now, how do I get Iberia to pay? I've read that they never respond to these types of claims? The flight was nearly 3 years ago.
File a complaint with the U.S. DOT. DOT regulations require compensation for downgrades on flights to, from, or within the U.S. It's typically not as generous as what EC 261/2004 requires, but if you mention the AESA determination and the EC rule, Iberia will see that when DOT forwards your complaint to Iberia for response.