Originally Posted by
WillBarrett_68
it wouldn't surprise me that the FAs found out that late, but obviously someone knew since catering was able to send sandwiches (presumably the FAs on the previous flight reported it INOP).
Not really sure how DL would inform you of this in advance, though. Their app updates are pretty rudimentary and seem limited to normal, expected events (gate assignment/change, boarding, etc). I suppose they could have someone call everyone in F and let them know but I certainly wouldn't expect that.
United sends a notification via app and also a text message notification for inop equipment (e.g. broken wifi) typically day-of, and also a few hours prior to flight departure. Not sure if this extends to catering mishaps, but they have a system that seems to work well for proactively notifying customers.
If catering knew to load sandwiches, they had to also prep the sandwiches, and I imagine they had several hours to do so given the delayed inbound and inbound flight length. As you said, somebody knew. It stands to reason DL could also have sent a message out, or considered making an announcement at the gate. Their text messaging system certainly works, as I received multiple notifications for the flight delay(s).