FlyerTalk Forums - View Single Post - Hotel refusing to make charges to a room folio
Old Jun 2, 2025 | 9:51 am
  #10  
Sam P. Goodman
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20 Years on Site
 
Join Date: Jan 2005
Location: SMF
Programs: Bonvoy Titanium, SPG LTP
Posts: 1,555
Not quite this, but at the Marriott Manchester Picadilly they said I couldn't charge from the restaurant to my folio because I hadn't authorized a payment. I had to return to the front desk and was told my credit card on file was only for the room rate. When I asked to be able to charge my meal, they asked me to specify an amount to authorize on my credit card on file. Even after doing so, the bartender couldn't get the bill to charge to my folio so I had to pay with credit card. It wasn't a huge deal, but just seemed oddly complicated and lame.
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