FlyerTalk Forums - View Single Post - Marriott Bonvoy BRG Best Rate Guarantee: Success, failure & discussion (2022 onwards)
Old Jun 1, 2025 | 11:01 pm
  #802  
GalaxyChris
40 Countries Visited
2M
All eyes on you!
10 Years on Site
 
Join Date: Nov 2012
Location: ZRH
Programs: QR Gold / M&M FTL / Marriott Bonvoy Titanium & LTP / Radisson VIP / GHA Titanium
Posts: 760
Another BRG request with a different OTA for the same hotel was denied.

"We have confirmed that The Park Lane Hong Kong, Autograph Collection does not offer for the room type ‘Superior Double Room City View. As we are unable to verify which bed type it refers to, we are unable to approve this claim
Thank you for choosing Marriott."



Well, if logic and common sense are not part of Marriott, it’s time to explore other hotel chains, enjoy lower prices, or book through an OTA with good cashback
GalaxyChris is offline