Another BRG request with a different OTA for the same hotel was denied.

"We have confirmed that The Park Lane Hong Kong, Autograph Collection does not offer for the room type ‘Superior Double Room City View. As we are unable to verify which bed type it refers to, we are unable to approve this claim
Thank you for choosing Marriott."



Well, if logic and common sense are not part of Marriott, it’s time to explore other hotel chains, enjoy lower prices, or book through an OTA with good cashback