Originally Posted by
dwatcher
Yep. wasted an hour with them. Even talked to sup who reiterated the same things
lol I’m the 1st rep babbled. I had screenshots but they have no way to receive them. I have had good luck with the merchant offers before but this one didn't post. I guess somehow it connects to another Giant brand (Giant/Martins offer) and they don't see that we are enrolled.
I had luck with the Citi Executive department. It took maybe a month but they credited all my missing cashback (and then some, not sure how). Here’s the email:
[email protected]