Originally Posted by
NWIFlyer
I think the bigger question here is: if A3 were asked for help in also moving the second flight, on a customer service level why weren't they more customer-focused?
Presumably flight passes are a valuable revenue tool for them, they want to sell more, yet here they disadvantage someone using them. It's hardly going to encourage future purchases.
No you are not right, they selling tickets on great value with the passes so and the disantvantages are clearly communicated, so sure everyone is hidden by the disadvantgage will complain, but that is just straight on. I ve been hidden by those disadvantages a few time but I laughing my as off if I book a ticket for about 200€ return in summer on short notice while the price would be somewhere between 500€ and 900€