FlyerTalk Forums - View Single Post - Have any GC or GGL received a welcome of new luggage labels/card?
Old Jun 1, 2025 | 8:05 am
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BA or bust
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Join Date: Jan 2005
Location: UK
Programs: Mucci. And BA Silver– previous awards - Gold 13, Silver 7, Bronze 4.
Posts: 7,768
Originally Posted by LondSE1
I became GGL for the first time, I thought the new BAC might send out a welcome pack with card and luggage labels but its now June and nothing. Not even a thank you for your loyalty.
I know that this lack of respect for customer loyalty maybe the norm but I was hoping it would get better with the emphasis on premium customers.
Not the norm but the permanent new normal under our new enhanced BAC rules.
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