Originally Posted by
livefromtuscany
The whole JANU concept sounds like it was dreamed up by expensive consultants and Vlad’s fancy marketing team. As evident from your report, it’s all hype and no substance.
I like the JANU fitness and spa aspects but it's obvious that these target the same HNWI market as Aman.
Originally Posted by
United747
Service throughout was below what I expected. Never once greeted by name (even after giving room number) and many times I would go through the hotel without anyone even saying “hi”.
Lastly, the ambiance of the hotel was like a library - everywhere was hushed tones and whisper-quiet.
Next time I’ll try FS Otemachi or Aman (if prices aren’t horrible).
Otemachi is pretty much the same as here. Lousy service and mediocre design.
Last edited by Aventine; May 30, 2025 at 9:13 am