FlyerTalk Forums - View Single Post - Is AS just making up food orders now?
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Old May 29, 2025 | 2:50 pm
  #5  
willoL
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Join Date: Sep 2015
Location: Boston's north shore
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Lately, I've noticed a few FA's saying something like "thank you to everyone who pre-ordered," maybe followed by approximately how many of which meals other F pax can choose between.

I'd guess that more pre-orders means more satisfied pax in flight, but whether there is a customer service guideline in place to encourage pre-orders or if FA's have started to encourage it because it has good results for them, who knows?
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