Originally Posted by
kakoe
I have just traveled two of four legs as a Business LIGHT passenger and Cathay Pacific will treat you like an unwanted and non-valued business class customer. On both legs the flight attendants bounced around the cabin like a ping pong ball asking flyers their menu choices. As I sat the person behind me was asked, then two rows up was asked, the family beside me was asked, the person in front of me was asked and I was asked LAST what my menu preference was. It was humiliating as attention was given to all others before I was asked. The meals came out similarly as the person behind me and in front were served before me. They don't treat economy passengers based on their fare class but they certainly do with business class flyers on Cathay Pacific. It was embarrassing and it's shameful.
You've jumped to conclusions here that are incorrect. The poster below explains what's really going on. CX takes and serves meal orders based on CX and then OW status. For better or worse, non status pax are asked last.
I would also politely ask, in what order do you believe should passengers be asked/fed? Based on CX elite status isn't unreasonable, I would argue. One might argue by rows is good (back to front or front to back) (this isn't my preference, but at least I get it). I even think if CX DID do it by fareclass , that's a fairly logical standard even if I don't love it like you. However, this is not how CX does it, your assumption is just purely incorrect.
But my point is they must pick some way, since not everyone can be served at once! Limited manpower weight and space on these aluminum tubes flying through the air dictates that the J class cabin is not some 3 Michelin starred French restaurant where all main courses are delivered at precisely the same time to all 40 or 50 passengers. I'm not sure if it helps or hurts your feelings, but I'd strongly bet passengers who paid less than you (perhaps on a redemption ticket) were among those served before you. Of course if you think you should be served before them, isn't that the same logic you're arguing against? (That sub fare class shouldn't dictate meal order?)
I am guessing (I may be wrong) you expected row order to dictate the order/delivery flow?
Originally Posted by
patrickw
I don't think it's because you are flying with light fare, but rather those passengers are with higher status, either with CX or oneworld. I think the cabin crew can only see if you have status, or if you are a ID (non-rev) pax but not to the details which ticket type do you hold.
Yes. This is it.