Originally Posted by
CDTraveler
Update on
https://www.windtre.it/giubileo/tour...pilgrim-web-en promotion:
AVOID THIS AT ALL COSTS.
Paid the money, spent about 45 minutes uploading the ID through a link, filing out multiple forms, etc. Got an email saying everything had been received. Upon arrival in Italy, got an email saying there was a problem with the ID not being photographed on both sides, which considering the photo was of my passport's 2 pages with the photos and data, didn't make much sense. Could not reach WindTre by phone or email, could not find English contact info for them. Had to find a WindTre office in Rome, and the clerk there said the eSims never work, no one should buy them. My next move will be to file a chargeback request with the credit card company.
Thanks for the update, that's too bad.
I was able to upload my passport with Singtel in Singapore but I guess Italian carriers aren't ready to do that yet.
They said their eSIMs don't work or eSIMs in general don't work?
I've used WindTre last year but it was a physical SIM. It worked well and it was only €20.