Originally Posted by
BOS 1K Flyer
Interesting. I stay here regularly and have never been given lounge access (Globalist). If I don't buy lounge access, I have never -- not once -- been given lounge access. Did you ask or was it proactively offered?
Originally Posted by
BOS 1K Flyer
… The lounge at the Thompson CP is a giant "nothing burger." The amount of attention dedicated in this thread to the lounge is definitely out of whack. There are some free waters and occasional food. If you are in Manhattan (and paying to be in Manhattan), you should be "on the outside" eating...not in a Hyatt lounge.
If “never been given lounge access” how can you legitimately also write “some free waters and occasional food”? Regardless, “some free waters and occasional food” is far from accurate. And not everyone is a gourmet, not everyone wants to pay outrageously high prices (which are no guarantee of high quality) for eating "on the outside."
At this hotel lounge access is NOT a Glob benefit, it comes with Upper Stories (room or suite) bookings and upgrades.
As with almost all things, one person’s meat is another person’s poison. I like this lounge and find the offerings to be more than adequate (but I’ll not put a dollar value on lounge access, that’s a subjective individual decision). During my 4 nights described below, I didn’t spend a penny on food or beverages (brought wine bottles from home). My comments from last year are still mostly accurate:
Originally Posted by
Dr Jabadski
(May 2024) … Upper Stories lounge to which I never saw the door closed (near higher floors elevators) and meeting rooms/restrooms (near main lobby elevators) are both on the 3rd floor, with an atrium from the lobby/restaurant to the 4th floor and non-intuitive walking access between lounge and meeting rooms/restrooms. Lounge was never crowded, usually 6-8 people in 3-4 groups, during 2-3 daily visits, usually breakfast, mid-afternoon and evening canapés time. Espresso/latte machine, sodas all the time. (No alcohol for me this stay.) Breakfast mostly continental with scrambled eggs and 1 other hot dish, plenty of cut melons and breads/pastries, yogurt. Light snacks are whole apples, oranges, bananas, peanuts, trail mix, choco covered pretzels, small bite sized cakes pieces. Evening canapés mostly cut veggies and 2 hot dishes (fried mozzarella, pigs/blanket/meatballs) enough for my typical small dinner, doubtful enough for dinner for most people. I didn’t visit the lounge during “evening desserts” hours.
This year (as below) visited lounge 2 or 3 times during dessert, usually 2 different offerings from among cookies and/or brownies and/or cupcakes, perfect for my sweet tooth 😉.
BREAK
4 nights last week, my 4th NYC overnight for Fleet Week NYC, 3rd consecutive year at Thompson, increasing since 2023 from 2 to 3 to 4 nights. Award stay booked online 2-3 weeks prior. Studio suites available online, didn’t do it with initial booking, no option to upgrade afterwards. Called MHC immediately after booking, initially said no upgradable suite available, discussed repeat guest and Navy/Fleet Week, asked her to call hotel, long wait, success. New confirmation email with “HIGH FLOOR STUDIO SUITE CONFIRMED WITH Jane Doe FD.” Online reservation still stated “Applied Awards Suite Upgrade Award, Rate Standard Room Free Night, Room (1) 1 king Bed” with note “High Floor Studio Suite Confirmed With Jane Doe FD.”
2023 experience (2 nights, complimentary Glob suite upgrade, non-Upper Stories Studio Suite) described in
post #347 and
post #349. 2024 (3 nights, SUA, Upper Stories 1 Bedroom Suite) experience described in
post # 502.
On the hotel website multiple different suite types are offered. “Studio Suite King” or “Studio Suite King Accessible Shower” or “Studio Suite King Accessible Tub” each of those 3 additionally offered as with or without “Upper Stories”. It’s possible that among “identical” suites on different floors there are slight variations of furniture and/or closet arrangements.
Differences between the suites I had in 2023 and 2025: This suite had 2nd (bedroom area) closet in the corner near the head of the bed and the website pictured shelves and drawers in the narrow space to the right of the bathroom door were not present, just a full height mirror (different from 2023 suite). The website pictured high oval table and 2 barstools were not present, instead a small end table and small ottoman.
I cannot recall the exact bathroom arrangement of suite I had in 2023 but compared to the bathroom of the 1 bedroom suite I had last year (“walk-in shower with fixed half-length glass wall which is effective only for flooding the bathroom floor during a shower”), this bathroom was a little wider and had a wide tub allowing for easy standing and with effective shower curtain to avoid touching the curtain while showering and the bathroom floor was completely dry after showering. I much preferred this shower/bathroom to last year’s.
Staff is still excellent. Housekeeping staff all spoke English well and were very gracious and efficient, including meeting request such as “extra towels” and/or “I’ll be out for just an hour or 2 then have to work in the room, if you could make-up the room in the next hour it would be very helpful”. Unsure if handing them a few dollars, instead of leaving on bed, greased the skids in that regard. Lounge attendants also gracious and efficient. Still sometimes long ringing times until front desk picked up.
Breakfast and evening offerings in lounge most days, no significant differences from last year. Lounge never crowded except for breakfast at about 9:30am on Sunday of Memorial Day weekend when it was packed, took a minute or 2 to find an uncleared table (to sit at).
Overall, well worth the points and SUA, I’d gladly stay here again although I hope for Fleet Week NYC next year (July 4th due to Navy 250th anniversary) Hyatt Regency Times Square will be open, shorter walk to Intrepid Museum (0.9 miles vice 1.4 miles) and most theaters and most importantly Krispy Kreme donut shop on ground floor instead of 0.5 mile walk.
(Sorry for small photos, GIGANTIC photos posted on these forums is still a pet peeve.)
