Stayed here for the weekend and it had both good and bad.

Good:

• Staff was excellent, really delightful people who were happy to help (but see below for the bad)
• Hotel bones are great. Hotel and room design is top notch, I struggle to think of a more impressive hotel.
• Food was delicious. We did breakfast and lunch at the hotel both days and thought it was great.

Bad:

• They needed about 25% more staff. While everyone was great it took 40 minutes to have ice delivered and seemingly forever to get a drink at the pool. Even though everyone was super nice you could tell they were struggling to tread water, management is doing a huge disservice to both guests and the lovely frontline workers with piss poor staffing plans.
• Power switches are ancient tech. They have the power switches with 4-5 buttons to control each light in the room which was a huge frustration as nothing quite worked. You'd hit the master and half the lights would come on, turn another light on and something else would go on. The reading lights flickered and the lights around the tub buzzed. My power switches at home work really well, you flip it and the lights turn on, not sure why they need to overcomplicate it.
• Resort fee of $70 but the only thing I could take advantage of was beach/pool chairs and are they really not going to provide those without paying an additional $70 on top of a $1k room rate? I went to rent a bike but the rack had been disconnected from wifi and they couldn't figure it out, not a single bike had issues with apps or wifi for 200 years until someone decided they needed to be 'connected.'

All in all I'd stay again but hope they can fix the issues. Certainly not at the top of my list until the silly stuff is fixed.