FlyerTalk Forums - View Single Post - Unable online check-in: “Visa details needed”
Old May 26, 2025 | 12:06 pm
  #22  
MeltingAlf
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Originally Posted by percysmith
Another case in point. Just checking in from Japan to HK, inbound leg of CX R/T redemption with AM
7 pax, 6 AUS incl myself + 1 CHN HK, three PNR
I got away with OLCI if I just select me and CHN HK, without declaring myself as CHN HK
Other five AUS cannot check in as AUS, need to make them honorary CHN HK (two of them not actually CHN HK due to CNL Article 5, other 3 not travelling on their HKSAR passports this trip)

Will have to tell CX desk to change all their nationalities when we get there.

(P.S. MeltingAlf : I can proceed after AUS passport info, but OLCI ends in fail result.

Maybe I was going via laptop. And at least in my case and my mother’s case, we can’t tick have return ticket anyway - only four pax have tix back to AU.

It might be easier if they let us complete OLCI but collect boarding pass from desk)
That's interesting - I'm on SGP passport so never really tried CHN HK or some other option before.
And yeah I found out too that the website can be another beast altogether. I can't remember the amount of times I have to guess if it was going to get me a OLCI BP or not. CX really should fix it
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