Originally Posted by
TabTraveller
Actually, no. I find BA to be utterly inflexible, even towards GGLs. I have become accustomed to BA delivering the minimum to fulfil their contract and no more. Expecting anything beyond that leads only to disappointment.
you have never had anything done which was beyond the rules? not even an extra lounge guest or similar?
anyway, your experience sounds very consistent at least - i thought that's what everyone wanted?