Originally Posted by
UA^PX
I've been trying to book a trip with my points. The trip that comes up is on Singapore Airlines but every single time I try to book, I get an error message. When I called they just said: sorry we are having problems. I mean what's the point of showing seats available if they are not able to book the seats? I'm really thinking this is not worth it and I should move to another one world FF program.
It's because the data on the website isn't constantly refreshed. I recently booked a China to LA itinerary all in J on Singapore using AS miles, but had the same thing happen to me twice while trying to book, where the website shows availability but cannot be booked. Eventually, after those two misses, I got the seats.