And this is what I got as answer to may claim for having been transferred to China Eastern.

Totally unacceptable...



"Thank you for writing to us about the changes to your flight EY867 from Shanghai. We do realise that changes to flight schedules are not easy on our guests, and we understand that this may have impacted your travel plans.



We do our best to operate all our flights as scheduled however, occasionally there can be changes due to operational reasons. On our website we highlight the possibility that flight times can change. If we must change our flight times, we offer guests who are affected by schedule changes the opportunity to take the closest alternative flight, cancel their tickets, or receive a refund (an option they must choose before travel has commenced).



I have reviewed your travel records and I can confirm that an email was sent to you on 07 April 2025 where you were advised of the changes, and you have already travelled.



For future flights, it would be beneficial to purchase travel insurance to cover expenses or other losses. Typically, if your journey is disrupted, the insurance provider will reimburse you for any costs you have incurred.



We hope to welcome you on another Etihad Airways flight soon."