My understanding is that UA allows full refunds under the 24 hour rule for tickets bought less than 7 days before departure - even though the website says otherwise.
Am I correct?
24-hour booking policy
With our 24-hour booking policy you can cancel your reservation within 24-hours of buying your ticket for a full refund without paying a fee. But there are a few rules:
- You must book your flight at least one week in advance.
- You must cancel within 24 hours of the time you made your reservation.
- You must cancel all flights for all passengers on the reservation. Partial cancels are not eligible for this policy.
- If you have a Basic Economy ticket or booked your flight using Money + Miles, you can't make changes but you can cancel for a full refund.