Originally Posted by
FlytheTail
My LAX-ORD flight (1,745 miles) on May 16th didn't have a second service, and like other recent flights, only biscottis were offered as the snack, no pretzels (even if requested). The FAs have been especially surly and unfriendly on recent mainline flights. Regional FAs have been much better.
Problem with AA is you never know what the crew is going to be like, and whether they will just blatantly disregard service standards. I have been in Y on premium transcons JFK-LAX (where the second beverage service was never cut, but this was even before the recent cuts in case there was some confusion by the FAs), where the FAs did a mid-flight water run and then just never did the second service (and no turbulence).