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Old May 20, 2025 | 11:00 pm
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Kevin AA
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AA to bring back second drink service on long flights

American Airlines Announces Change to Controversial Policy

https://www.msn.com/en-us/travel/new...cy/ar-AA1F3SZz

American Airlines announced a recent change to its policy regarding drink service on long domestic flights.

In 2020, during the height of the COVID-19 pandemic, American Airlines ended its second drink runs on longer flights; if a traveler wanted a second beverage, they had to either press the call button and summon crew members, or wait until landing.

However, last Tuesday, the airline shared it was reversing course, bringing back second drink service for domestic flights of 1,500 miles or more.
That was a dumb move that took way too long to fix.

While customers may benefit from this 180-degree turn, flight attendants are reportedly unhappy.


Of course.


X/Twitter user @xJonNYC obtained a copy of a memo issued by the Association of Professional Flight Attendants (APFA) to its members.

In it, the APFA says the second drink service is untenable because flights are understaffed and aren't sufficiently supplied with drinks.

"This thinly veiled lie is a slap in the face to not just to every Flight Attendant but our passengers as well," the note reads. "With no changes to the catering currently supplied on the aircraft and no additional Flight Attendants to accomplish this service, American Airlines has set us all up for frustration and failure. Management’s reversal on service makes it abundantly clear: their arbitration argument was never about what was operationally sustainable — it was about cutting corners at the expenses of both the passengers and the Flight Attendants.
Oh give me a break. You don't need more flight attendants to do a second drink service on a multi-hour flight. You just need flight attendants who are willing to work most of their shift.
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