Originally Posted by
TangoOneSeven
She cannot see it in her "trips" anymore. I just checked.
Pulling the booking up on Royal Air Maroc website she has no FF number shown there and no way to add one either.
Probably easiest to use Chat to just add the BAC number. But you could try her surname and PNR (without being logged in, perhaps via Incognito etc) and see if you can just add the BAC number.