Originally Posted by
piotrger
I had my status matched in January, within the challenge period I've flown over 30k miles with TK, yesterday was the challenge expiry date - I opened the app to see if I gained the 4 year extension and how surprised I was to see my status dropped to Classic..... LOL
Emailed them this morning asking to help with it. Hope the "email" will reach one of the competent agents.
This is super-weird. I assume the match was Jan 2025, so at this point you should have done 1 TK international flight and then be expanded another 8 months till Jan 2026 (in my case this first extension worked like charm). You did the other part of the bargain already (15 k on TK) which gives you extension to 2 years (I hope to get this in October).
Common wisdom in this forum is that TK only expands the validity on the date your old period ended. But with 30k clocked in the first 4 months you can't be relegated to Classic after 4 months....