Originally Posted by
IAN-UK
If the agency has acknowledged your payment but not issued a ticket, then of course you should get in touch with them to ask what is happening.
If you already have a ticket then, well, no news is good news. Agents don't normally issue bulletins on the state of your reservation after issuing the ticket.
Normally I would agree. But due to the ‘
Fare Class Re-Alignment note’ sent out by Omanair the situation seems a bit different here.
You have basically 2 options:
1. You can wait and go to the airport at the day of travel and hope they will fix it at checkin and let you fly business class.
2. You can contact your OTA before and make them aware of the note from Omanair and request a new ticket. This gives you more certainty before flying but could very well end in waking up Omanair and downgrading you to Economy.
Both options have their up- and downsides. I guess chances are rather low that option 2 will be successful but if you don’t want to risk getting downgraded at the airport it’s your best bet.
just my 2 cents.