Originally Posted by
gudugan
The support says
We have confirmed that your Bank Account has been verified. The message indicating that Bank Account is coming soon is displayed when you are unable to use a bank account for Routing and Account Number payments. This was also the reason the Bilt Protect feature did not automatically process the transaction previously. Now that this issue has been resolved, you should be able to utilize his [sic] account for payments.
Idk if this is actually fixed. I just paid manually. We'll see at the end of this month...
This is still broken. Following up.
The best way to get in contact with them is to bug them on Apple Messages (aka iMessage for Business). In the iPhone app, click your profile at the top right, then "Chat with Us", then "Chat using iMessage". Send a bunch of messages, no one will respond, and then someone will reach out to you over email. The website has an AI support agent which is useless.
If you respond to that email (will show up as Bilt Rewards <
[email protected]>), it will open a new ticket in Zendesk.