Originally Posted by
Cheesemaster200
The lounge benefits are still nice, but were trivial before they limited Priority Pass (which like every premium card has) entrances to once a year. If they grow their network out similar to AMEX I could see this being a bigger benefit, but that's going to take a while and I don't trust Chase to not commercialize their network more with expanded Priority Pass access.
Can you elaborate on what you mean by "entrences to once a year" ? AFAIK, the Priority Pass that comes with CSR (and the Chase RC) is the only one that allows unlimited entries into Sapphire lounges.
I do agree with your other points about the diminishing value of CSR, and especially given the new rumor of the increased annual fee with more AmEx coupon book credit may very well reduce the value even further.
As a matter of interest, why do people call a card issuer when there is a chat or secure messaging option?
Totall agree. With AmEx, the chat is simply too convenient and I would say is the best and fastest way to reach a human across all the credit card issuers.