Hawaiian, Alaska Airlines enforcing new ‘no-show’ policy
Partial statement from Hawaiian Airlines: “Beginning May 15, 2025, Hawaiian Airlines and Alaska Airlines will adopt a single policy addressing no-show passengers who booked non-refundable tickets. A no-show passenger is defined as someone who has a confirmed reservation but does not board their ticketed flight. By aligning to a single, industry-standard policy, we can offer our guests a more consistent travel experience to guests booked on flights across our combined global network.” Alaska Air Group, who owns both airlines, said the policy applies to passengers who have a confirmed reservation but fail to show up for their flight without prior notice.
I wonder if this has anying to do with people booking tickets to get into the lounges and then canceling once inside...
Last edited by BOB W; May 16, 2025 at 9:27 pm