FlyerTalk Forums - View Single Post - Hawaiian, Alaska Airlines enforcing new ‘no-show’ policy
Old May 16, 2025 | 9:11 pm
  #1  
BOB W
10 Countries Visited
20 Countries Visited
30 Countries Visited
20 Years on Site
 
Join Date: Jun 2004
Location: Anchorage, AK
Programs: Lifetime AS 1MM & MVPG, AS MVPG100K, AA, DL, HH-G
Posts: 8,681
Hawaiian, Alaska Airlines enforcing new ‘no-show’ policy

Partial statement from Hawaiian Airlines: “Beginning May 15, 2025, Hawaiian Airlines and Alaska Airlines will adopt a single policy addressing no-show passengers who booked non-refundable tickets. A no-show passenger is defined as someone who has a confirmed reservation but does not board their ticketed flight. By aligning to a single, industry-standard policy, we can offer our guests a more consistent travel experience to guests booked on flights across our combined global network.” Alaska Air Group, who owns both airlines, said the policy applies to passengers who have a confirmed reservation but fail to show up for their flight without prior notice.

I wonder if this has anying to do with people booking tickets to get into the lounges and then canceling once inside...

Last edited by BOB W; May 16, 2025 at 9:27 pm
BOB W is offline