EI don’t appear to check status either on their lines in my experience. Once, I called to change the date on a flight that I'd forgotten to attach my EI number to, and it was only at the end of the call when I asked them to waive the change fee that they said they couldn't as that was only for Concierge members!
Last edited by Teplane; May 16, 2025 at 10:27 am