FlyerTalk Forums - View Single Post - Citi Core ThankYou MasterCard, former SYW card (2025)
Old May 16, 2025 | 4:42 am
  #578  
kentchristopher
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10 Years on Site
 
Join Date: Oct 2011
Posts: 64
Originally Posted by jags86
Why don't you screen grab and post the offer. Citi reps won't be able to help you with any offers.
Here are screenshots of the email, followed by the similar Home Improvement offer seen as activated on my offers page
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Below - screenshot of the Home Improvement offer seen on my offers page:


If I take the approach that they are separate offers and the email is an offer for ALL purchases, I guess the question becomes what people's experiences have been if the expected credit hasn't posted after 2 billing cycles. Who does one talk to? If I say "this offer email said nothing about Home Improvement" can I expect an outcome in my favor if I've met the terms?
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