Originally Posted by percysmith

Might be easier if we go back to rules prior to 10 Jan 2023 https://www.hongkongcard.com/forum/show/18885?page=1


The rules changed 10 Jan 2023 Changes to rebooking and reissue fees 10 Jan 23 . After that point:
- rebooking and reissue (as defined above): US$50
- cancellation (incl reissue after cancellation, with held sectors): US$120

Agents don't have much idea which changes are rebookings, which changes are reissues and which ones require a cancellation.

Rebookings on CX do not require refund and new payment of YQ. Rebookings on partners, reissues and cancellations (if subsequently reissued) do.