Originally Posted by Zorro
Stayed in Davos last week (Waldhuus) and the bill was about CHF 7500. It said on the bill that I would get credited 15346 points. Some expenses were probably not eligible for points (ski pass, massage), so I figured this was about right.
I now see that I got 11386 points, plus 5693 bonus, which makes a total of 17079 points. When they announced the 15346, does that include the bonus ? Should I ask for the original 15346 plus bonus, or just be happy that I got more than I expected ?
BTW, the discrepancy canīt be explained by exchange rate movements. Check out was Friday afternoon, the points posted this morning, no 10% movement over the weekend!
The information at the bottom of the folio is notoriously wrong most of the time. If you got more than what it said, I'd be happy with that. Usually, it is the other way around.
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
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