Originally Posted by Carfield

Yes it is a quirk that I totally forget. But honestly these days, I rarely touch the IFE except the moving map.
However, despite my disgust for the man behind Starlink, the Wi-Fi is just amazing and even faster than some of the hotel Wi-Fi.
I basically stuck with watching contents at my apple devices.

The flight was long because of strong headwind, and they rarely did not have enough hot food. Passengers were basically raiding their snack baskets and I even had a bowl of instant noodles. They really need to improve their meal offering immediately. They basically served the same meals that they offer on their Hawaii to Asia flight. It is tolerable for the Hawaiian premium market but is not okay for Mainland to Japan/Asia flights. Yes, the economy class, they offered two hot meals, and ice cream mid-flight, but you have to buy snacks if you want noodles or chips or other boxed snacks like their North American flights. That is not okay for Asia market & United learned it the hard way.

However the crews were extraordinary. They kept on checking on passengers and refilling my teas, and asking everyone if they need more snacks. They really are in the same level with some of the top tier Asian carriers. They definitely are more proactive than many Cathay Pacific's crews.

I will post some photos once I settle down a bit here in Asia!

Carfield



Yes they are pre-loaded with the same IFE contents as the PTV in the back. They possibly have more stuffs given that IPads have more storage.
Those iPads are not connected to the Wi-Fi. You can't surf the internet using those HA provided IPads. Yes they will collect them once the pilots signaled them to prepare for arrival.

I also want to add that Hawaiian Airlines seems to be using N16 for the flight to Tokyo Narita, despite the check in is actually all the way towards the other end of the concourse. Of course being in North satellite, you get access to the nicer Alaska Lounge, which also features some Asian food during the lunch hours, and most importantly, it allows a much simpler connection from other Alaska flights, which this route will rely on. I presume Hawaiian check-in will relocate back to Alaska Airlines' area, once the new check-in area is reopened.

Carfield