Originally Posted by
San Gottardo
Unexpected treatment on a Transavia flight (PMO-ORY): one of the FAs came to me, "Are you Mr. SG?", handed me a bottle of water and small paper cup, and asked whether everything had been OK on the ground. I was the only one on board I could see who got that "special treatment". Definitely not for Platinums, as my wife - who has Plat status - sat next to me and didn't get anything.
Who knows, maybe a new protocol for ULTIs on Transavia.
PS: I cannot report of any other Transavia flight in the last 12 months where I did **not** get this special treatment, as this was my first TO fligth since May 2024. I don't have any further flights planned, so no further data points upcoming. Hence, my "100% delivery" is based on only one datapoint per 12 months.
Interesting data point. I have a TO flight in June and will report here.
Originally Posted by
palmanfr
Just arrived in HND from AF186. Service was good as usual and FA's friendly, but the ulti benefits on the ground in HND were none (I understood from the wiki that there was an escort from plane to luggage belt). Should I change the wiki or is this a one-off ? The queue at immigration and customs was reasonable though, I was afraid it would be a mess given the number of international flights coming in the early morning there.
Thanks for reporting. I suggest you edit the wiki with a mention like "inconsistently provided", awaiting more datapoint.