FlyerTalk Forums - View Single Post - UA launches Elevated 787, Polaris Studio,Polaris Suites(SFO-SIN 22Apr, SFO-LHR 30Apr)
Old May 13, 2025 | 10:31 am
  #78  
EpsilonZer0
500k
100 Nights
All eyes on you!
5 Years on Site
 
Join Date: Jun 2016
Location: TPA
Programs: United 1K , Marriot Titanium, Hilton Diamond, IHG Platinum
Posts: 218
Originally Posted by Artpen100
Ha, the return of GlobalFirst. Though I don’t recall they had caviar, they did serve the Laurent Perrier pink. At any rate, I am old enough to remember the slow rollout of original Polaris, followed by deterioration of the soft product, so will reserve judgement on this new entry. I suspect we will see it roughly around the time new terminal E at Dulles opens.
Indeed. It was 6 to 8 months after the "launch" that I finally experienced a Polaris flight on the routes that I frequent.
The soft product offering was night and day different compared to what it is today. Every flight over 8 hours had pajamas, the amenity kit was more robust, and the food was better. I think they were using money from the marketing budget to pull it off and then like all businesses they later curtail marketing which diminished the product.

I am skeptical of Polaris 2.0. It will be great for the first year though!
EpsilonZer0 is offline