Points confusion - complain or shut up?
Stayed in Davos last week (Waldhuus) and the bill was about CHF 7500. It said on the bill that I would get credited 15346 points. Some expenses were probably not eligible for points (ski pass, massage), so I figured this was about right.
I now see that I got 11386 points, plus 5693 bonus, which makes a total of 17079 points. When they announced the 15346, does that include the bonus ? Should I ask for the original 15346 plus bonus, or just be happy that I got more than I expected ?
BTW, the discrepancy canīt be explained by exchange rate movements. Check out was Friday afternoon, the points posted this morning, no 10% movement over the weekend!
Last edited by Zorro; Feb 14, 2005 at 9:52 am