FlyerTalk Forums - View Single Post - Trying to transfer miles Chase Ultimate Rewards
Old May 11, 2025 | 4:47 am
  #3  
mia
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Originally Posted by bj2757
.... I do all the credit card stuff and this card is in my wife's name and she really has no clue what it's all about. But I guess I will have to get her up to speed and have her call because I'm sure if I call they will tell me they can't deal with me.
Your wife can call, authenticate herself, and then instruct them to speak with you. Don't become distracted if the agent invents a fictitious "explanation" for the problems. Stay focused on what you want to accomplish. 1) Ask the agent to make the points transfer for you. 2) Ask the agent to change the telephone number on the account.

Originally Posted by travelingdrsuz
My Chase cards let me send a verification to either a phone or an email.
Many cardholders no longer have the email option: Chase removes email option for verification codes.

Last edited by mia; May 11, 2025 at 4:54 am
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