Originally Posted by
CdnFlier
I just dealt with this situation with LH and AC. LH had absolutely no issues with a one or two letter problem, but AC was resolute in their position that it was unacceptable and they would not let the pax board. LH couldn’t understand AC’s stance, it was a whole thing that had no resolution. Quite frustrating!
That said if it’s an AC issued ticket they said they would normally be willing to fix it.
It's a United ticket on AC.
What did you do in your situation?
It's effectively middle name "Douglass" vs "Douglas"