Originally Posted by
smmrfld
You seem to consistently have nothing positive to say about WN. Maybe move on and reduce your stress? You'll be happier.
I have taken over 200 Southwest flights in the last decade for a reason. If you are so interested in my opinions, go back through my post history.
Originally Posted by
Cledaybuck
I get some people may prefer open seating, but some people (not you necessarily) seem to be taking the changes very personally for some reason.
Southwest is possibly the greatest American airline success story. They prioritized employee contentment and doing right by customers even after other airlines long ago abandoned both philosophies. When United changes policies to the detriment of customers and cuts employees, people say, that figures. With Southwest, it's is more personal for customers because it feels like a betrayal of people who chose Southwest for a reason.