Originally Posted by
corporate-wage-slave
The idea is that you lose the Avios and taxes. The point is BA replaces your BA ticket with the El Al ticket, or here covers the reimbursement. If you ask or voluntarily accept a refund that is game over, BA has to give either a refund or a rerouting, not both.
However moving from Economy to Business won't be part of any EC261 claim, you have to come up with a price representing the economy fare by some reasonable way.
Forgive me for following up again for more clarity, but I’m still a bit confused about the best way forward for me. My return BA flight has now been cancelled also of course. It seems I fell foul of being too quick to call BA before all the agents were made aware of the rebooking policy that seems to have become fully implemented a few hours after I called. So, to recap I booked a biz (approx £550) flight from Luton and a return to LHR (approx £300) on LY (13-23rd May) myself - there was no econ availability on the day left, and indeed all availability next week disappeared soon after I booked. So - should I call BA and explain the situation or just request the cost of my flights (or perhaps a reasonable approximation of what econ would be - £500 and eat the extra for the biz sector) via the website, and when is best to do this - now or after the date I would have flown with BA? Thank you so much for any further advice - kicking myself that in my panic I booked myself when waiting a few hours would have got me rebooked gratis (hopefully!).