FlyerTalk Forums - View Single Post - The Liberty, a Luxury Collection Hotel, Boston [Master Thread]
Old May 6, 2025 | 9:01 pm
  #150  
Smiley90
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Originally Posted by Miami305
An ugly incident at the Liberty from over the weekend:

https://www.boston.com/news/local-ne...-visitor-says/
Originally Posted by Dr. HFH
To me, the hotel's version of what happened sounds plausible:And if it did happen that way, the security officer shouldn't have been suspended, or worst case, suspended with pay until the investigation is completed. Of course the guests involved are going to deny doing anything wrong or untoward. Liberty's reaction, before any investigation is completed, is nothing more than a reaction in an attempt to avoid/reduce the public relations fallout.
That was the initial story of the security guard. The story has since been updated with the Liberty having carried out an investigation - that's why the security guard is suspended. The security guard was only suspended after the investigation was completed if you read the article.

"“The Liberty Hotel has concluded the investigation into the situation that occurred on May 3rd. We take this matter seriously and are implementing the following actions:
  1. The security officer is being suspended from their position immediately."


"Also on Tuesday, Victor shared in an Instagram story that the hotel’s general manager had called them twice and apologized.“The original statement from The Liberty Hotel was based purely on false claims from the security officer, who is now temporarily suspended,” she wrote."

You might have found the security guards story plausible, and evidently so did the Liberty. But the story didnt hold up after investigation. More likely, an over-eager or dare one say transphobic security guard tried to cover their tracks by making up a story, and the Liberty investigated and couldn't corroborate said made-up story. And is now therefore apologizing.

It went

1) guests get kicked out
2) guests complain
3) Liberty issues statement with security guard's story, saying everything was handled correctly
4) public backlash
5) Liberty internal investigation reveals the truth
6) security guard suspended, Liberty issues apology to guests
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