Crew: 8/10. Cabin crew being from Switzerland makes a big difference to me to feel at home.
Foreign crew members don't create a Swiss feeling, and it's easy to notice for me.
I don't mind too much on shorthaul Y, but I care a lot about having a Swiss crew on longhaul F and also in C.
Food: 5/10. Rapidly deteriorating and noticeably becoming "German - cheap".
Next thing we see is "Rheinischer Sauerbraten" and Sauerkraut. Keep that for LH, please.
Branding: 5/10: No, I don't like to be reminded that LX is part of the LH Group. (which I have no sympathy for)
Pragmatism: 3/10 LX is increasingly governed by "ze rules" from LH, which are making everyone's life unnecessarily difficult. Complexity is German. Pragmatism is Swiss. (Yes, I know that I'm mean)
Value: 2/10 The pricing ex Switzerland in C&F is mostly crazy high and unpredictable, and the huge differences to pricing ex other countries make the Swiss people who pay this look very stupid.


What is your association with LX, Alex?
- Are you paid by LX for this survey? It would be nice to disclose that.