Originally Posted by
Arbeysix
I have no idea what philosophy or software sits behind CX’s approach to BUGs but it seems to me these are now not much better than simply using miles to upgrade. It is baffling to have to wait until check in to be granted the upgrade only to step into a cabin which is sparsely booked. This suggests to me whatever the approach, BUGs rank lowly in the overall scheme of things.
Given that BY DEFINITION you have to renew DIamond before you even get one of these things (for the Diamond upgrades at least) it seems to me incredible that they think that giving their Diamonds a totally %$#@ feature is a good idea!