Originally Posted by
gudugan
The new rent authorization system is completely broken. It says the bank accounts linked through BiltProtect are "coming soon" and the payment failed. I can't use the card (even though it says BiltProtect) because the credit limit is less than my rent.
The AI chatbot is extremely unhelpful.
The support says
We have confirmed that your Bank Account has been verified. The message indicating that Bank Account is coming soon is displayed when you are unable to use a bank account for Routing and Account Number payments. This was also the reason the Bilt Protect feature did not automatically process the transaction previously. Now that this issue has been resolved, you should be able to utilize his [sic] account for payments.
Idk if this is actually fixed. I just paid manually. We'll see at the end of this month...