FlyerTalk Forums - View Single Post - Briggs and Riley "Our simple as thatŪ guarantee" question
Old Apr 30, 2025 | 7:28 am
  #12  
tfred
10 Countries Visited
20 Countries Visited
30 Countries Visited
20 Years on Site
 
Join Date: Dec 2005
Location: PBI and PVD
Programs: DL Gold, (used to be somebody here) Marriott Lifetime Titanium
Posts: 617
The return is generated on line. Drop at FedEx with a supplied label. Cost is $30

I have an older Torq purchased in 2018. It was dropped at LHR and cracked the corner. The corner is "still there" but shattered.

I ike the. bag and it has worked well. Th e only repair has been to replace the wheels for $10. For some reason the outer rubber disintegrated on all 4 wheels.

Let's see what the reply is from BR for next steps.
tfred is offline