25 Apr 2025 22:00This is an automated answer from Finnair Customer Relations.

Dear Customer

Thank you for contacting us regarding Finnair flight AY1337 on 05.01.2025. We apologize for the inconvenience this flight disruption has caused you.

Punctuality is important to us, and we are working to succeed in it. However, air travel is highly susceptible to sudden changes such as weather conditions and technical problems.

We always plan in advance how we use our aircraft on different routes. The disruption of a single flight could affect not only the travel experience of our passengers but a vast portion of our flight schedules and the plan on how the aircraft will be rotated between routes.

Punctuality is important to us, and we are working to succeed in it. However, air travel is highly susceptible to sudden changes such as weather conditions and technical problems.

We always plan in advance how we use our aircraft on different routes. The disruption of a single flight could affect not only the travel experience of our passengers but a vast portion of our flight schedules and the plan on how the aircraft will be rotated between routes.

Unfortunately, we do not offer compensation for indirect expenses arising from flight delays or cancellations such as home taxis; lost / new bus, air, or train tickets; lost prepaid hotel accommodation; parking tickets; workdays, or lost vacations. As such, we recommend reaching out to your travel insurance.

Punctuality is important to us, and we are working to succeed in it. However, air travel is highly susceptible to sudden changes such as weather conditions and technical problems.

We always plan in advance how we use our aircraft on different routes. The disruption of a single flight could affect not only the travel experience of our passengers but a vast portion of our flight schedules and the plan on how the aircraft will be rotated between routes.

With kind regards

Finnair Customer Relations