Originally Posted by
navydevildoc
The business plan is moving faster than IT can keep up. It's that simple.
Sadly most corporations look at their IT as a cost center instead of a profit enabler. Therefore they are nicked and dimed to death, and this is the result.
+1
there’s way too much obsession with ROI, combined with the failure to realize that IT (both the networks/ systems and the workforce) are indeed actual investments
robust systems function efficiently in the hands of a competent workforce that’s capable of both maintaining and modernizing the back end without breaking the customer/user interfaces on the front end
while it’s possible to estimate the recovery costs from various types of system disruptions (with duration ranging from minutes to hours), quantifying the cost *avoidance* of *not* having to take on those sort of unplanned efforts involves a lot of assumptions about (1) the actual robustness and reliability of the systems, and (2) systems users not trying to do things outside of the design conditions
all of which goes right back to obsession with ROI, and unwillingness to make investments for which a large part of the value proposition is in cost avoidance