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Thread: Finnair and EC 261 compensation
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Old Apr 25, 2025 | 12:42 am
  #1699  
coolpoker
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Originally Posted by kauppias
keep us posted, will be intresting to see what KKV says 👍
I haven’t received further details from KKV yet, but I just got this message from AY out of nowhere after 4 weeks of KKV representative sending inquiry to AY regarding my case:

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I would like to apologies for the handling mistake in your matter. You are entitled to full compensation of 400 euros, and I will send the remaining 200 euros to you as a convertible gift card. You will receive it as a separate email soon.I have also added 3 500 Avios to your Finnair Plus account as an apology for the mistake. I hope you find this as an acceptable apology.

If there is anything else I can help you with, please let me know.

Wishing you a wonderful day.
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EDIT:
Now also short reply from KKV arrived. Just confirming that AY answered them that remaining compensation was paid…
Last edited by coolpoker; Apr 25, 2025 at 1:05 am
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