Originally Posted by
nogud
I have booked a domestic flight with Japan Airlines (JAL), connecting to an international flight with All Nippon Airways (ANA) at Haneda Airport, all under a single ticket with Lufthansa. This was not the original plan, but as Lufthansa has cancelled one of the original flights, this was the only option.
The layover is only 2h and I recently found out that there is a very high probability that my checked baggage will not be transferred automatically from the JAL domestic flight to the ANA international flight, and that I will have to pick them up and check them again. I have checked this with both JAL and ANA. JAL says there is a chance they may check them through, but the only way to know is at check-in at the day of the flight.
My question is: will 2h be enough to pick up bags, check them and still make my flight?
If it's relevant, we will be flying business.
So, to give some feedback on this, should it be useful to someone in the future:
JAL was not able to check through the bags. Not for lack of trying: the lady at the international connections desk tried in the system, got her superior involved and they spent over 20m on the phone with Lufthansa.
In the end, as they thought the connection time was too short, they solved it by putting us on a earlier flight to Tokyo (we had arrived at the airport 3h before the flight).
Absolutely great service by JAL, a stark contrast to Lufthansa.
i’ll add that at Haneda everything was quite fast, so even the 2h would have been enough, if tight.