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Old Apr 24, 2025 | 12:16 am
  #29  
shagasi
 
Join Date: Mar 2025
Posts: 13
Originally Posted by Bandicoot
Look, I think you're absolutely right to feel aggrieved that you were not appropriately informed, given a mechanism of redress, etc.
But at this point, I would not put a lot of hope on your appeals to DGCA and other authorities. Chalk it up as a learning moment about Indian bureaucracy, and move on.
I really do not think there is any chance of your being able to get your drone and power bank back, or any compensation for them, or even an apology of any sort from IndiGo.
If you do, that would be very surprising, and you should definitely let us know how that unfolds.

Sorry this happened to you, but this is how the cookie crumbled.

You're right that this has been a lesson in how things work, and I’m not holding my breath for compensation or even a proper apology.

I’ve said before, and I’ll say it again, the power bank was my mistake. I didn’t move it, and that’s on me. But this isn’t just about a forgotten item. What really bothers me is what came after. There was no communication, no receipt, no clear process for appeal. Just silence, and later a vague justification when I pushed for answers.

Since then, I’ve shared my story on X and elsewhere, and it turns out I’m not alone. The number of people, from everyday flyers to major corporate travelers, who’ve had issues with IndiGo is staggering. And the common thread in many of these stories? A complete lack of accountability or transparency.

I get that for many people, it’s easier to just shrug and move on. But I don’t believe that’s how change happens. I’ve already filed complaints with multiple consumer and government bodies. And yes, if needed, I’m fully prepared to take this all the way, even if that means showing up in court in India from Israel.

If nothing changes, so be it. But if this draws attention to how passengers with valuable equipment are being treated, or if someone at IndiGo starts remembering that these stories don’t just vanish, that’s a step forward.

I’m not after revenge. I believe airlines, especially ones that handle millions of passengers, should be held to a higher standard. This time, I’m not letting it go.
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