Originally Posted by Lomic

If you have a concierge I'd go through them. If they aren't normally responsive or useful, call the number in their email signature when they wouldn't be in the office and you should get another concierge. They'll generally be better than "Globalist line".

Data points here say it's possible, or at least has been possible. https://www.reddit.com/r/hyatt/comme...switch_to_fnc/